Mind & Metabolism LLC ("we," "us," or "our") operates the website mindmetab.com. This Privacy Policy explains how we collect, use, and protect information you provide when you visit our website or contact our practice.

This policy applies to website visitors and prospective patients. If you are an active patient, please also review our Notice of Privacy Practices, which explains your rights under HIPAA.

Information We Collect

When you visit our website, we may collect:

• Contact information you submit voluntarily, such as your name and email address
• Information you share when requesting care or sending us a message
• Basic usage data such as pages visited and time spent on the site (collected via standard web analytics tools)

We do not collect sensitive health information through this website. Clinical information is collected through our secure patient portal, TherapyNotes, which has its own privacy protections.

How We Use Your Information

We use the information we collect to:

• Respond to your inquiries and appointment requests
• Communicate with you about your care
• Improve our website and services
• Comply with applicable laws and regulations

We do not sell your personal information to third parties. We do not use your information for advertising purposes.

HIPAA and Protected Health Information

Mind & Metabolism LLC is a covered entity under the Health Insurance Portability and Accountability Act (HIPAA). Any protected health information (PHI) you share with us as a patient is handled in accordance with HIPAA regulations and our Notice of Privacy Practices. We use HIPAA-compliant systems for all clinical communications and records.

Cookies and Analytics

Our website may use cookies or similar technologies to understand how visitors use the site. These do not identify you personally. You can disable cookies in your browser settings at any time.

Third-Party Services

Our website links to TherapyNotes, our patient portal. TherapyNotes is a HIPAA-compliant platform with its own terms and privacy policy. We are not responsible for the privacy practices of third-party sites.

Data Security

We take reasonable precautions to protect the information you share with us. Clinical data is stored on HIPAA-compliant systems with appropriate safeguards. However, no method of electronic transmission or storage is completely secure, and we cannot guarantee absolute security.

Children's Privacy

Our website is not directed to children under the age of 13. We do not knowingly collect personal information from children. If you believe a child has provided us with personal information, please contact us and we will take steps to remove it.

Changes to This Policy

We may update this Privacy Policy from time to time. When we do, we will update the date at the top of this page. We encourage you to review this policy periodically.

Contact Us

If you have questions about this Privacy Policy or how we handle your information, please contact us:

• Email: info@mindmetab.com
• Phone: (253) 525-5536
• Practice: Mind & Metabolism LLC, Washington State